What does moisture/water intrusion look like?

We don't have a picture - because it has never happened before!
However, we will take the time to walk you through what you might see occurring on your flat-mount.

A concerned customer sent us this picture, asking if it was a sign of water intrusion. The good news is that it is not. 
This will not be very visible with our white version, but it can be a little more visible with the black version. The important part is that the moisture is outside the rubber seal. If you see something like this appear inside the case/rubber seal, please contact us immediately.